Frequently Asked Questions

  • If someone has just died, the first step is usually to have the death formally confirmed by a doctor (if it happened at home). After that, you can call Luke Shephard Funeral Directors at any time.

    We will guide you through everything, from registering the death to arranging the funeral service, step by step.

  • In Wales, a death must usually be registered within five days. Most funerals in Ebbw Vale take place within one to three weeks, depending on family wishes and availability at local crematoria or cemeteries.

    There is no pressure to rush decisions. We will move at a pace that feels right for you.

  • Funeral costs vary depending on the type of service you choose, whether that’s a traditional burial, cremation, or a simple direct cremation.

    At Luke Shephard Funeral Directors, we offer clear, transparent pricing for families across Blaenau Gwent. You will receive a full written estimate before anything is confirmed, so there are no hidden

    surprises.

  • No.

    We arrange both religious funerals in local churches across Ebbw Vale and non-religious services led by experienced celebrants. The service can reflect your loved one’s beliefs or simply celebrate their life.

  • Yes. We provide a private chapel of rest for families who wish to visit their loved one before the funeral.

    We understand how important those moments can be, and we will arrange visits in a quiet and respectful setting.

  • Some families may be eligible for Funeral Support Payment through the Welsh Government.

    If you live in Ebbw Vale or the wider Blaenau Gwent area and are concerned about costs, we can explain what support may be available and help you with the paperwork.

  • Yes. Luke Shephard Funeral Directors supports families throughout Blaenau Gwent and surrounding South Wales communities.

    If you’re unsure whether we cover your area, simply get in touch and we’ll be happy to help.